What about the discrete glance?

The new iPhone doesn’t have a fingerprint reader to unlock.

Face ID on the iPhone X uses a “TrueDepth” camera setup, which blasts your face with more than 30,000 infrared dots and scans your face in 3D. Apple says this can “recognize you in an instant” and log you into your phone. (ArsTechnica)

While it is common to feel obstinate and antagonistic towards technical change there is one thing that this technical change will force.

Think about all the times and social settings where your phone is lying flat on a table and it’s socially awkward to pick it up. If you want to glance at the screen, maybe to check the time, a text, or even your emails. You simply press the home button and glance at the phone.

Do you now need to pick up the device? This micro-movement is huge, it open obvious and can even be a social slight.

The Importance of Being Blue

After switching from iPhone to HTC it is as I suspected. Perfectly fine. The world did not explode and I did not grow horns or facial warts. The technology is beautiful and works great. There are differences but hardly worth mentioning. Everything I could do on one device I can now do on the other device.

Except for one thing. I cannot appear in a blue bubble when I text an iPhone user. Since I am no longer part of the iPhone exclusives my texts appear in green. I am marked as an outsider. The appearance of a green bubble among a long line of blue users not only marks me as an outsider but it marks be as “the other”, not the norm.

Indeed this status of otherness needs to be interpreted by those who receive the message. There first thought seems to be whether or not the color appears in error – for surely he cannot have chosen to become “other”.

Some seem to ignore it, unfazed by this color, or at least seemingly uncommenting. Are they ignoring it out of disinterest or is there a touch of embarrassment/shame? In the same way as when a friend lets himself go, or falls on hard times… its easier to avert ones eyes – are they doing the same with my green bubble?

Anne Worner Communication cc by saAnne Worner Communication CC BY SA

What is the interpretation of the green bubble? How do we judge those not part of the apple universe? One of my friends expressed his astonishment that I could even consider leaving the iPhone universe. iMessage is one of the major lock-in factors that keeps people to Apple devices. It is a great system that (when it works) allows for great functionality.

It is also an interesting marker that signals something about a user, a contact, or a friend. What does it mean to be green? Why aren’t you blue?

Sharing, oversharing and selfies: Notes from a lecture

What are we doing online? How did we become the sharing group that we are today? And what are the implications of this change? These were the questions that we addressed today in class.

Social Media Timline 2014To begin with we began the discussion of what online safety looked like in the early 2000. The basic idea was that you should never put your real name, address, image, age or gender online. Bad things happened if you shared this openly online and the media joyously reported on the horrors of online life.

By the time Facebook came along everything changed. Real names and huge amounts of real information became the norm. Then we got cameras on phones (not an inevitable progression) so when we added smartphones to the mix, sharing exploded.

Sherry Turkle was one of the most prominent researchers involved in the early days of Internet life. In 1995 her book Life on the Screen was optimistic about the potential impact of technology and the way we could live our lives online. Following the development of social media, Turkle published a less positive perspective on technology in 2011 called “Alone Together: Why We Expect More from Technology and Less from Each Other”. In this work she is more concerned about the negative impact of internet connected mobile digital devices on our lives.

In a discussion of her work I took some key quotes from her Ted Talk on her Alone Together book.

The illusion of companionship without the demands of friendship…

Being alone feels like a problem that needs to be solved…

I share therefore I am… Before it was; I have a feeling, I want to make a call. Now it’s; I want to have a feeling, I need to send a text…

If we don’t teach our children to be alone, they will only know how to be lonely

The discussions in class around these quotes were ambivalent. Yes, there was a level of recognition in the ways in which technology was being portrayed but there was also a skepticism about the very negative image of technology.

Then there was the fact, that she mentions in her talk, that she was no longer just a young researcher, she was now the mother of teenagers. She looked at their use of technology and despaired. What did this mean? Was there a growing technophobia coming with age? Was her fear and generalization a nostalgic memory of the past that never was?

The Douglas Adams quote from Salmon of Doubt felt appropriate:

Anything that is in the world when you’re born is normal and ordinary and is just a natural part of the way the world works. Anything that’s invented between when you’re fifteen and thirty-five is new and exciting and revolutionary and you can probably get a career in it. Anything invented after you’re thirty-five is against the natural order of things.

So is that what’s happening here? Is it just that technology has moved and to a point where the researcher feels they are “against the natural order of things”? A fruitful discussion was had.

From this point we moved the discussion over to the process of sharing. The ways in which – no matter what you think – technology has changed our behavior. One example of this is the way in which we feel the need to document things that happen around us on a level which we were unable to do before.

The key question is whether we are changing, and if so, whether technology is driving this change. Of course all our behavior is not a direct result of our technology. For example the claims that we are stuck in our devices and anti-social can be countered with images such as these

kubrick-subway-newspapersCommuters on trains were rarely sociable and talkative with each other and therefore they needed a distraction. Newspapers were a practical medium at the time and now they are being replaced by other mediums.

However, the key feature about social media may not be what we consume but it’s the fact that we are participating and creating the content (hence the term User generated content).

What we share and how we share has become a huge area of study and parody. The video below is a great example of this. Part of what is interesting is the fact that most who watch it feel a sting of recognition. We are all guilty of sharing in this way.

This sharing has raised concerns about our new lifestyles and where we are headed. One example of this techno-concern (or techno-pessimism) can be seen in the spoken poem Look Up by Gary Turk

Of course this is one point of view and it wouldn’t be social media if this wasn’t met up with another point of view. There are several responses to Look Up, my favorite is “Look Down (Look Up Parody)” by JianHao Tan.

From this point I moved to a discussion on a more specific form of sharing: The Selfie. The first thing to remember is that the selfie is not a new phenomenon. We have been creating selfies since we first learned to paint. Check out the awesome self portrait by Gustave Courbet.

Gustave_Courbet_-_Le_DésespéréBut of course, without our camera phones we would not be able to follow the impulse to photograph ourselves. Without our internet connections we would not have the ability to impulsively share. These things are aided by technology.

The Telegraph has an excellent short video introduction to the selfie and includes some of the most famous/infamous examples

In preparation of this class I had asked the students to email me a selfie (this was voluntary) and at this stage I showed them their own pictures (and my own selfie of course). The purpose of this was to situate the discussion of the selfie in their own images and not in an abstract ideology.

We discussed the idea of a selfie aesthetic the way in which the way in which we take pictures is learned and then we learn what is and is not acceptable to share. All this is a process of socialization into the communication of selfies.

Questions we discussed were:
– Why did you take that image?
– Why did you take it that way?
– Why did you share it?
– What was being communicated?

Then we moved to the limits of selfie sharing. What was permissible and not permissible. Naturally, this is all created and controlled in different social circles. We discussed the belfie as one possible outer limit for permissable communication.

But the belfie could be seen as tame compared to the funeral selfie a subgenre which has its own tumblr.

However, the selfie that sparked the most discussion was the Auschwitz Selfie which created a twitter storm when it was fist posted and continues to raise questions of what can and should be communicated and the manner in which it should be communicated.

The whole “selfie as communication” creates new ways of communication and innovation. One such example is the picture of a group of Brazilian politicians purported to be creating a selfie. brazilian politicians selfieThis is cool because the politicians want to be current and modern and therefore try to do what everyone is doing. They are following the selfie aesthetic which in itself has become a form of accepted communication online.

Here are the slides I used (I have taken out the student selfies)

Regulating Online Public/Private Spaces: Notes from a lecture

The presentation yesterday dealt with moving regulation from the physical world to the digital environment. My goal was to show the ways in which regulation occurs and in particular to go beyond the simplistic “wild west” ideology online – at the same time I wanted to demonstrate that online behavior is controlled by more elements than the technological boundaries.

In order to do this, I wanted to begin by demonstrating that the we have used tools for a long period of time and that these tools enable and support varying elements of control. And since I was going to take a historic approach I could not resist taking the scenic route.

In the beginning was the Abacus. Developed around 2400 BCE in Mesapotamia this amazing tool for extending the power of the brain to calculate large numbers (which is basically what your smartphone does but much much more…). The fascinating thing with the abacus is that despite the wide range of digital devices it remains in use today (but it is in deep decline).

The decline of the Chinese abacus the Suanpan

Suanpan arithmetic was still being taught in school in Hong Kong as recently as the late 1960s, and in Republic of China into the 1990s. However, when hand held calculators became readily available, school children’s willingness to learn the use of the suanpan decreased dramatically. In the early days of hand held calculators, news of suanpan operators beating electronic calculators in arithmetic competitions in both speed and accuracy often appeared in the media. Early electronic calculators could only handle 8 to 10 significant digits, whereas suanpans can be built to virtually limitless precision. But when the functionality of calculators improved beyond simple arithmetic operations, most people realized that the suanpan could never compute higher functions – such as those in trigonometry – faster than a calculator. Nowadays, as calculators have become more affordable, suanpans are not commonly used in Hong Kong or Taiwan, but many parents still send their children to private tutors or school- and government- sponsored after school activities to learn bead arithmetic as a learning aid and a stepping stone to faster and more accurate mental arithmetic, or as a matter of cultural preservation. Speed competitions are still held. Suanpans are still being used elsewhere in China and in Japan, as well as in some few places in Canada and the United States.

Continuing on the story of ancient technology pointed to the Antikythera Mechanism an analogue computer from 100BCE designed to predict astronomical positions and eclipses. The knowledge behind this machinery would be lost for centuries.

In the 17th century Wilhelm Schickard & Blaise Pascal developed mechanical addition and subtraction machines but the more durable development was that of the slide rule

The Reverend William Oughtred and others developed the slide rule in the 17th century based on the emerging work on logarithms by John Napier. Before the advent of the pocket calculator, it was the most commonly used calculation tool in science and engineering. The use of slide rules continued to grow through the 1950s and 1960s even as digital computing devices were being gradually introduced; but around 1974 the electronic scientific calculator made it largely obsolete and most suppliers left the business.

Despite its almost 3 centuries of dominance few of us today even remember the slide rule, let along know how to use one.

While the analogue calculating devices were both useful and durable most of the machines were less so. This is because they were built with a fixed purpose in mind. The early addition and subtraction machines were simply that. Addition and subtraction machines. They could not be used for other tasks without needing to be completely rebuilt.

The first examples of programmable machinery came with the Jacquard loom first demonstrated in 1801. Using a system of punch cards the loom could be programmed to weave patterns. If the pattern needed to be changed then the program was altered. The punch cards were external memory systems which were fed into the machine. The machine did not need to be re-built for changes to occur.

The looms inspired both Charles Babbage and Herman Hollerith to use punch cards as a method for imputing data in their calculating machines. Babbage is naturally the next famous point in our history. His conceptual Difference Engine and Analytical Engine have made him famous as the father of the programmable computer.

But as his devices remained to the largest part theoretical constructs I believe that the more important person of this era is Ada Lovelace who not only saw the potential in these machines but, arguably, saw an even greater potential than Babbage himself envisioned. She was the first computer programmer and a gifted mathematician.

Few scientists understood Babbage’s breakthrough, but Ada wrote explanations of the Analytical Engine’s function, its advantage over the Difference Engine, and included a method for using the machine in calculating a sequence of Bernoulli numbers.

The next step in this story Hollerith’s tabulating machine. While the level of computing is not a major step the interesting part is the way it came to be and the solutions that were created. The American census of 1880 took 8 years to conduct and it was predicted that the 1890 census would take 13 years to conduct. This was unacceptable and the census bureau looked for technical solutions. Hollerith built machines under contract for the Census Office, which used them to tabulate the 1890 census in only one year.

Hollerith’s business model was ingenious. He did not sell the machines, he sold his services. The governments and corporations around the world that came to rely on his company had no control but had to pay the price for his technical expertise. Hollerith’s company eventually became the core of IBM.

The point being that Hollerith positioned his company as holding the key role between the user and the data.

The progress in machinery and thoughts around machinery moved forward at a steady pace. Then making rapid progress during the second world war with names like Bletchley Park, the Colossus (the world’s first programmable digital electronic computer) and Alan Turing.

While most people could hardly comprehend the power of a computer, Vannevar Bush wrote his famous article on the Memex As We May Think in 1945. Here were visions of total information digitization and retrieval. Ideas that are now possible after half a century of modern computing history.

And with this we leap into the modern era, first with the Internet, then personal computers, and the advent of the world wide web.

The fascinating thing here is the business model becomes more clearly what Hollerith envisioned it. It was about becoming the interface between the user and the data. This is where the power lay.

When IBM was at it’s height Bill Gates persuaded them to begin using his operating system. He also persuaded them to allow him not to be exclusive to them. The world realized that it wasn’t the hardware that was important – it was what we could do with it that counted. Other manufacturers came in and IBM lost its hold of the computer industry.

When Tim Berners Lee developed the web and the first web browser and released them both freely online he created a system which everyone could use without needing licenses or payment. The web began to grow at an incredible rate.

Windows was late in the game. They still believed in the operating system but the interface between the user and the data was shifting. No matter which operating system or hardware you used it was all about accessing data online.

With Windows95 Microsoft took up the fight for the online world against the then biggest competitor Netscape. Microsoft embedded their browser Internet Explorer in the operating system and made it increasingly difficult for users to remove it. This was the beginning of the browser wars, a fight for control of the interface between the user and the data.

The wars eventually lost their relevance with the development of a new type of company offering a new version of a search engine. When Google came on the scene it had to compete with other search engines but after a relatively quick battle it became the go-to place where Internet users began their online experiences. It had become the interface between the users and the data. It didn’t matter which hardware, software, or browser you used… everyone began with Google.

At this point I introduced the four modalities of regulation used by Lawrence Lessig and presented in his work The Code from 1999.

modalitiesContrary to what many believe, regulation takes many forms. We regulate with social norms, with market solutions and with architecture (as well as laws). Naturally none of these modalities occur in isolation but we often tend to forget that much of our regulation is embedded in social, economic and physical contexts. If any of these contexts change then the law must adapt to encompass this change.

Using the offline problem of slowing down traffic I pointed to the law which hangs out speed signs, the market regulation of the price of a speeding ticket and the time it takes to negotiate its payment. Social attempts to slow traffic occur when people in the neighborhood hang signs warning drivers of children in the area. They are appealing to the drivers better nature.

And the architecture of the road. If we want to slow down cars it is much more efficient to change the road than to hang up a sign. Make it curvy, make it bumpy, change its colors there are an array of things that can be done to limit or slow access. The problem with using technology (or architecture) is that it is absolute. If we put speed bumps in the road then not even someone driving with good cause can speed. Even someone attempting to drive a heart attack victim to the hospital must slow down.

triangle The more we move from the analogue into the digital world the less control that is afforded through the law and the more ability we have to change the realities in which we live. Architecture or technology is more pliable as a form of regulation.

In closing I asked the class to list regulatory examples which occur when attempting to access information online via their smartphones. The complex interface between them and the data included new levels like the apps they use, the apps that their phones allow, their payment plans, social control online, social control offline and a whole host of other regulatory elements.

And here are the slides I used:

Mute teenagers, technophobes & art of conversation

Ever since the first cell phones began appearing there has been a grumbling of annoyance. You would think it would subside but nope. In a BBC article yesterday Sherry Turkle is referenced:

People such as psychologist and professor Sherry Turkle warn that we’re in danger of losing the power of speech as we once understood it.

Apparently our smartphones have struck us dumb or mute or something. Turkle brings the classical cry of: Won’t someone think of the children! She argues that they are suffering from Psychological lockjaw.

Seriously this romanticizing of the past through the lenses of technophobia has to stop! Turkle who was once the leading proponent of: everything will be alright once we are online has now become a parent and thinks that her children don’t communicate enough. That their phones are all they stare at – therefore we must be witnessing the death of conversation.

The non-communicative teen is a staple of western culture and definitely predates any mobile technology. Looking around and seeing people happily communicating with devices scare people who are not communicating with devices. It’s not the teens that are losing conversation (they are hugely social and can both talk and text) it’s the lonely who would prefer that everyone was like them that wax lyrical about the past when everyone was joyful without technology.

The composer John Sousa was so annoyed by recorded music that in a submission to a congressional hearing in 1906, he argued:

These talking machines are going to ruin the artistic development of music in this country. When I was a boy…in front of every house in the summer evenings, you would find young people together singing the songs of the day or old songs. Today you hear these infernal machines going night and day. We will not have a vocal cord left. The vocal cord will be eliminated by a process of evolution, as was the tail of man when he came from the ape.

Our technology has changed the way in which we do things but it does not create change in the way that the technophobes argue. Teens (who are actually normal people, not some weird subclass) have long and heated conversations without devices – but only when it suits them. Just like adults.

Don’t romanticize the past…

newspapers iphones

Anti-Smartphone is still a thing

I found it difficult not to snigger at The Telegraph article about chefs wanting to ban smartphones and photography in their restaurants.

An example of a chef wanting to ban smartphones in his restaurant is Gilles Goujon (L’Auberge du Vieux Puits, 3 Michelin stars) because “If people take a photo and put it out on social media, it takes away the surprise”…”It takes away a little bit of my intellectual property too. Someone could copy me”… “Plus a photo taken on an average smartphone is rarely a great image. It doesn’t give the best impression of our work. It’s annoying.” So basically, it takes away the surprise, steals his intellectual property and doesn’t even do it to a level of quality to which he approves.

The first is maybe right, the second is wrong as he does not have intellectual property rights in his dishes to prevent photography, and the last bit was a bit whiny and reminded me of the strangest complaint “the food was awful and the portions too small”. But yes, I get it. His reputation is at stake and the amateurs are not helping by taking lousy pictures.

Simple Pleasures by Wrote. CC BY NC

Is it just me? Maybe I have been looking at technology for too long? but haven’t we heard all these arguments before? “Cell phones should be banned on trains, buses etc” seems so 1995. Cameraphones need to be controlled seems so 1998. “Hipsters taking pictures of food are ruining our lives” is so 2009. (Cannot resist mentioning the comic Pictures of Hipsters Taking Pictures of Food).

Against those who want to ban the technology we have those who claim it is all beneficial. The photographs are marketing and show appreciation. The buzz will bring in more business etc. This may be true or not. Proof is not really what it’s all about. What surprises me a decade of technology later is the places where technology use is not allowed or the knee-jerk outrage and attempts to limit technology, like those mentioned in the article.

Sure there are situations where it is called for. For security and safety I will not use my phone where it may cause harm. I even turn my phone off on planes – there is no harm but the security theater demands it and other passengers may feel safer for it. But there are places where I cannot understand the no phone rule. Most annoying? Waiting in the long line for US passport control after a long plane ride and not being able to text and tweet my arrival. Sitting in other American government waiting rooms there are prominent no phone signs. In Sweden banks seem to be anti-phones and carry signs against them.

The phone is not a right, and even if it were private spaces can create rules against them. But the way in which we are conditioned today taking away our phones only increases our stress. Why are so many spaces still anti-phone?