Technology Specs and Techno Emotion

Is there anything more boring than reading instructions or manuals? Ok there is some sado-maschocistic enjoyment in the frustration when attempting to decipher the badly translated or incomplete. What is interesting is the huge leap between the dry explanatory text to the emotional response when we use a piece of well designed technology.

Came across an interesting quote on the nature of man from Buckminster Fuller (apparently from chapter, The Phantom Captain, Nine Chains to the Moon):

Man? Man is a self-balancing, 28-jointed adapter-base biped, and electro-chemical reduction plant, integral with the segregated stowages of special energy extracts in storage batteries, for subsequent activation of thousands of hydraulic and pneumatic pumps, with motors attached; 62,000 miles of capillaries, millions of warning signal, railroad and conveyor systems, crushers and cranes, and a universally distributed telephone system needing no service for seventy years if well managed, the whole extraordinary complex mechanism guided with exquisite precision from a turret in which are located telescopic and microscopic self-registering and recording range-finders, a spectroscope, etc.

Wonderful and precise but lacking something essential to explain the way in which we behave when we are in love. I don’t lack some reference to a soul or a deity but there is something difficult, if not impossible to reduce people to the sum and function of their parts.

These vague thoughts can also be applied to technological systems. On paper they show their intent and purpose but once implemented into a social context they may warp and change into something that was not intended.

Man against the machine

In 1996 the computer Deep Blue played its first match against the chess Grand Master and reigning world champion Kasparov and won. This prompted a flurry of articles about man against the machine and set the concern that the machine would eventually win in most endeavors and challenges against man.

Today’s cartoon from XKCD continues this trend (albeit tongue very firmly in cheek):

Progeny by XKCD

However, there is an easily overlooked flaw in this argumentation. The machine is not an independent being. The machine has no will. The machine is a representation of the intelligence and thought of a large group of programmers and developers. It was not the machine Deep Blue that beat Kasparov – it was the whole team of developers.

This is not a criticism of the machine but rather a criticism against the over-enthusiasm of the ability of the potential of the machine and the dream/nightmare of the technological singularity – the point where the age of human dominance will come to an end. This concept has been popularized by Vernor Vinge in his 1993 article The Coming Technological Singularity: How to Survive in the Post-Human Era which contains the black vision that: “Within thirty years, we will have the technological means to create superhuman intelligence. Shortly after, the human era will be ended.”

This is all very cool if you are thinking about entertaining science fiction but to make it work in reality, it requires that we ignore the teams of developers and handlers which make the technology work. As an antidote to the black vision I highly recommend Jaron Lanier’s (2010) book You Are Not a Gadget when expands and criticizes the ideas of collective intelligence.