Nordic Countries ask Facebook about privacy law

Norway has a longish tradition of questioning whether Facebook is in compliance with national integrity legislation. Way back in December 2009 I wrote (in Swedish) about the Norwegian Consumer Agencies early attempts to analyze Facebook’s relationship to privacy legislation. I was subsequently quoted on a t-shirt by the consumer agency!

Now the Data Protection Agencies of the Nordic countries have put together a list of questions to Facebook. The questions deal with the way in which the company complies with integrity legislation. The questions were sent from the Norwegian Data Protection Agency (Datatilsynet) but the questions are a collaboration from the agencies of Norway, Sweden, Denmark, Faroe Islands, Finland and Åland. Read the questions sent to Facebook.

There is also an interesting background report from the Datatilsynet: Social Network Services and Privacy: A case study of Facebook by Atle Årnes, Jørgen Skorstad and Lars-Henrik Paarup Michelsen (15.04.2011). There is also the press release from Datatilsynet (in Norwegian).

Apple data

“Mac sales rose 28 percent year-over-year during Apple’s last quarter, while PC sales declined 1 percent

There are now 54 million active Mac users around the world.

Mac sales have outpaced the broader PC market for 5 years, 22 straight quarters

Apple has sold 200 million IOS devices to date …

… which accounts for more than 44 percent of the mobile market

25 million iPads were sold in the device’s 14 months of availability

15 billion songs have been sold from the iTunes store …

… making Apple the #1 music retailer in the world

130 million books have been downloaded from iBooks

There are 425,000 apps in the app store

90,000 of them are designed specifically for the iPad

14 billion apps have been downloaded from the App Store in less than 3 years

Apple has paid some $2.5 billion to developers building apps for the app store

There are 225 million iTunes Store accounts, all of them with associated credit cards and 1-click purchasing

There are 50 million Game Center users. XBox Live, which has been around for a lot longer, only has about 30 million

IOS users send more than 1 billion Tweets a week

To date, about 100 billion push notifications have been sent to iOS devices

The iPhone 4′s camera is the second most used camera on Flickr”

via Warsystems, via Digital Stats.

The appearance of justice

Just today I was asked by the media about the effects of social media on the courts. The reason why I was asked for my opinion was the notorious Casey Anthony case. The basics were that Casey Anthony’s two year old child Caylee goes missing but the mother does not report this for 31 days. The rest is stranger than any drama writers creation: the mother is shown to be a incredible liar, dancing and happy, even getting a tattoo with the words “Dolce Vita”. The grandfather is accused of incest, the police boyfriend lies to the police and social media is mined for any and all evidence that can be found.

For the last three years Casey Anthony has been waiting for her trail while the world has been discussing every fact and fiction related to the case. The story begins with the media and then is picked up on various social media channels.  The professionals work on building a case and a defence. Social media even figures in the jury selection where Facebook accounts are mined to see if a presumptive jury member is good or bad.

The idea in this situation that you can find an impartial group of people in the middle of a media storm is an anachronism. There were serious questions of whether the jury would be affected by the popular opinions expounded in social and other media. The discussion reached fever pitch during the trial and when the jury left for their deliberations. And when the notification came that the jury were back #caseyanthony was trending on twitter. The verdict was unexpected by the media. Not guilty of all charges but lying to the police. The rage on twitter was incredible. The verdict was that the prosecutor was unable to prove Casey Anthony’s involvement in murder or child abuse.

Even earlier there were comparisons between the O.J. Simpson case but here was a major difference – those who were angry during the Simpson case could only scream at the TV with twitter the screams could be shared, discussed and amplified.

No matter which verdict the jury had presented the question of influence from social media hangs in the air. Even if the jury were not supposed to know anything – is it possible to be unaffected by the media storm?

The next problem is the question of what role social media should play in a court process. In Sweden we still prohibit cameras in the courts – this means that the public can twitter, blog, comment and link to external photographs – but not point a lens. The purpose of this is to protect the integrity of the court process but is this protection pointless considering the prevalence of social media? Should we therefore allow cameras or prohibit social media devices in the courtroom?

A final problem is the appearance of justice. Lord Hewart is the origin of the adage “Not only must Justice be done; it must also be seen to be done.” This poses a problem: the courts are concerned with justice but what happens when the society outside the courthouse demands a verdict that the courts are unable to deliver? What is apparent from reading twitter is that the demands for justice (or blood?) from the virtual mob have hardly been met.

Articles of Interest: Emily M. Janoski-Haehlen The Courts are all a‘Twitter’: The Implications of Social Media Use in the Courts New Media and the Courts: The current status and a look at the future A report of the New Media Committee of the Conference of Court Public Information Officers Michael Bromby The Temptation to Tweet – Jurors’ Activities Outside the Trial

Interesting articles:

Emily M. Janoski-Haehlen The Courts are all a‘Twitter’: The Implications of Social Media Use in the Courts

New Media and the Courts: The current status and a look at the future
A report of the New Media Committee of the Conference of Court Public Information Officers

Michael Bromby The Temptation to Tweet – Jurors’ Activities Outside the Trial

 

Is the age of integrity over?

Today I am doing something different – stepping out of my comfort zone (but not too far). I was invited to give a short presentation (10 minutes) to spark a debate among young people between 12-19. Most of them turned out to be around fifteen. So I know I can talk to adults but the question was whether I could be relevant to teenagers.

The question I put forward was whether the need to protect integrity was a thing of the past.

So I began by presenting the question and then started with a bit of integrity orientation. The position I presented was that previously the way in which we protected our integrity was not necessarily by keeping information secret but rather giving different pieces of information to different groups of people. I called this a strategy of compartmentalization.

What this basically means is that you present different images of yourself to different people. What you did on Saturday is a constant – but you may present different stories of Saturday to your mother, girlfriend, boss, sister, friend and a total stranger (indeed you may even attempt to tell yourself a different story).

In a world where compartmentalization strategy is implemented the greatest fear is that the different groups will share information or that a body from above has access to different versions and will be able to question the truth of your stories.

Then along comes Social Media and the constant sharing of masses of low level unimportant data about what we are doing, where we are doing it, with whom – and sometimes even why.

The problem is no longer that of different compartments knowing what you did but rather attempting to handle the fact that the compartments probably do know several versions of your truth. What we are forming here is a hive-mind. In a hive mind where everyone knows everything about you the question is no longer one of maintaining boundaries between groups. For examples of hive minds I showed them The Borg from Star Trek, The Protoss from Starcraft, The Agents from the Matrix films and The Warewolves from Twilight.

The question becomes one of handling total openness. The question becomes one of: what is the point of attempting to maintain integrity regulation? In a world were we know everything about each other the question of wanting integrity becomes suspicious. And the old idiot saying: You have nothing to fear, if you have nothing to hide becomes downright ominous.

The discussion that followed was interesting, exciting and creative. The kids touched upon the meaning of truth, the nature of evil, the importance of secrets and the meaning of life. I was very impressed.

Needed to be said

If you can keep your head when all about you
Are losing theirs and blaming it on you,
If you can trust yourself when all men doubt you,
But make allowance for their doubting too;
If you can wait and not be tired by waiting,
Or being lied about, don’t deal in lies,
Or being hated, don’t give way to hating,
And yet don’t look too good, nor talk too wise:

If you can dream – and not make dreams your master;
If you can think – and not make thoughts your aim;
If you can meet with Triumph and Disaster
And treat those two impostors just the same;
If you can bear to hear the truth you’ve spoken
Twisted by knaves to make a trap for fools,
Or watch the things you gave your life to, broken,
And stoop and build ’em up with worn-out tools:

If you can make one heap of all your winnings
And risk it on one turn of pitch-and-toss,
And lose, and start again at your beginnings
And never breathe a word about your loss;
If you can force your heart and nerve and sinew
To serve your turn long after they are gone,
And so hold on when there is nothing in you
Except the Will which says to them: ‘Hold on!’

If you can talk with crowds and keep your virtue,
‘ Or walk with Kings – nor lose the common touch,
if neither foes nor loving friends can hurt you,
If all men count with you, but none too much;
If you can fill the unforgiving minute
With sixty seconds’ worth of distance run,
Yours is the Earth and everything that’s in it,
And – which is more – you’ll be a Man, my son!

If by Rudyard Kipling & It just needed to be said right now.

Is Wikipedia Whitewashed?

Most large companies, that have been around for a long time, have done things which they should not be proud of today. Some of the acts can be put down to ignorance of the effects but many are just companies doing what they do best – making money.

One such example is the role of IBM in Nazi Germany. Edwin Black argues in his fascinating and well researched book IBM and the Holocaust that IBM not only provided the technology that made the holocaust possible but also ensured that it ran effectively. Without the data processing power provided by IBM the amount of people found, rounded up, transported and killed would have been substantially less than it was.

Recently I came across a list entitled 10 Global Businesses that Worked With the Nazis. It’s an interesting read where Hugo Boss designed uniforms for the military, Chase Bank froze Jewish accounts, Ford built military trucks, Random House published propaganda, Kodak made miscellaneous military merchandise, Coca Cola developed Fanta exclusively for Germany, Allianz stole insurance money from Jewish customers, Novartis made Zyklon B gas, Nestlé manufactured and sold chocolate, BMW made engines, General Electric manufactured material and profiteered.

In addition to the ethics of money over humanity many of these companies used forced laborers during the war (POWs, slave laborers and inmates of concentration camps).

All this is important history that is sometimes forgotten but my interest was whether these facts were mentioned on Wikipedia?

IBM – Not mentioned

Hugo Boss – Mentioned

Chase Bank – Not mentioned

Ford – Not mentioned

Random House – Not mentioned

Kodak – Not mentioned

Coca Cola – Mentioned

Allianz – Mentioned

Novartis – Not mentioned

Nestlé – Not mentioned

BMW – Not mentioned

General Electric – Not mentioned

OK, so it’s difficult to know what a lack of information can depend on. But: If a large companies, that have been around for a long time, does not have negative information on its Wikipedia page – then it is reasonable to suspect that the page has been whitewashed.

If this information is missing, then what else has been erased and how could we find out?

The unconnected iphone

Not sure about the source (One FPS) of this but it is interesting

A little birdie says that about 50 percent of Apple Store customers who need to get their iPhones swapped have never plugged them into iTunes after the initial activation and sync. This is a big reason, according to this birdie, for why Apple Store Geniuses are excited about iCloud.

What I find interesting is thinking about what the lack of syncing means? Sure the “Geniuses” are excited about iCloud but my interpretation is different.

The lack of connections between the iPhone and a computer could indicate that many users do not use the phone in its full potential. But they prefer to use the phone for its stand alone features: talking, texting and taking photos. If this is the case then most of these users have bought a phone that is much more sophisticated than it need be. Image is everything?

It also means that the iCloud will not solve the “geniuses” reported problems as the users will still not connect.

Social media and academia: notes from a lecture

Today I held a lecture (in Swedish) about the potential of social media for academic researchers. It had the silly subtitle: Can Facebook make you a better researcher?

To set the scene the lecture began with a quote from Plato’s Republic (1982, p116) by Peter Medawar on what a scientist is:

“Scientists are people of very dissimilar temperaments doing different things in very different ways. Among scientists are collectors, classifiers and compulsive tidiers-up; many are detectives by temperament and many are explorers; some are artists and others artisans. There are poet-scientists and philosopher-scientists and even a few mystics.”

The purpose of the quote was to set the groundwork and remind the audience (all scientists) that we are all different in our motivation, inclinations and methods and therefore we need to find a common ground to be able to discuss what it is that we do.

This common ground is the actual organization within which all these diverse individuals carry out their activities: The university. I showed a timeline with the establishment of the University of Bologna in 1088, University of Paris 1150, a charter of academic freedom (Constitutio Habita) in 1155, University of Cambridge (1209), University of Salamanca (1218), University of Uppsala (1477) and University of Lund (1666).

In addition to this I reminded the audience that the enlightenment project began in c:a 1650 and that the first purely scientific journal the Philosophical Transactions of the Royal Society commenced in 1665.

The point of all this was to set the stage for the fact that the topic of my talk was how a recent technology is affecting a well-established system. The Internet (ArpaNet) was connected in 1969 and the World Wide Web in 1991. The technological infrastructure of my talk is just ten years old.

So why should a system that has worked for 1000 years care about this new, new thing?

To answer this I pointed out that all systems have within them flaws. No matter how well a system works it carries within it the negatives as well as the positives. So in order to be an improvement the new systems must negate the flaws while maintaining the positives.

To exemplify inherent flaws I talked about affordances and showed an example of anti-homeless technology. Anti-homeless technology turns regulation of society into technology and removes the need for democratic process. I showed the flaws of printed works with the Wicked Bible of 1631 – where a small error in the printing changed one of the ten commandments into: Thou shalt commit adultery. And an example of the dangers of trusting authority by discussing the Sokal Affair. Here I used a quote from Alan Sokal’s discussion of what he had done in his infamous article “Transgressing the Boundaries: Towards a Transformative Hermeneutics of Quantum Gravity” (Social Text Spring/Summer 1996)

The fundamental silliness of my article lies… in the dubiousness of its central thesis and of the “reasoning” adduced to support it. Basically, I claim that quantum gravity… has profound political implications… Finally, I jump (again without argument) to the assertion that “postmodern science” has abolished the concept of objective reality. Nowhere in all of this is there anything resembling a logical sequence of thought; one finds only citations of authority, plays on words, strained analogies, and bald assertions. (Alan Sokal “A Physicist Experiments With Cultural Studies“ Lingua Franca 1996).

Following this I returned to the promises made by the enlightenment project: freedom from dogma, evidence based studies, individual before authority, science before belief, freedoms of expression and democracy etc.

The problem with many of these great promises is that they were not made available to a wider audience. In part this may be because the wider audience is not ready for the promises but also because the communications infrastructure was in the hands of a smaller group. The latter could be due to monopolies, political control or limited popular knowledge but still the general public was largely outside the creation and dissemination of knowledge.

Technology began to ease these limitations and create a possibility for larger groups to participate. Indeed through the last centuries work in digitalization and connectivity and the cheapening of a multitude of personal devices the whole game plan has changed radically. I like to argue that in relation to many of the enlightenment promises the theoretically possible becomes the inevitable – for good and for bad.

Scientists and universities are now living in a world where the larger audience has the ability to connect and comment so how does this make individuals into better researchers?

Well in the lecture I focus on two aspects: communication and networks.

The ability, created by technology, for the researcher to communicate via blogs provides a potential. While many see the “new” technology as a waste of time – and many universities see little or no value in blogs – at least I have yet to come across a university that rewards its researchers for blogging (even though some pay lip-service to the act).

Therefore it is up to the individual – from his/her own perspective to find a reason for finding the activity rewarding. In order to demonstrate this I provided my reasons why academics should blog:

Practice: No matter how much you write you can always practice. Now writing papers is practice but papers demand a more rigorous approach. Get it wrong and the work is wasted (almost). Rejection makes it difficult to feel that the writing has been worthwhile so the writer tries very hard to fit in to the form set by the community. Blogging on the other hand – can be – freer. It provides an interesting arena for experimentation with the lighter, wilder, weirder ideas that research generates. Naturally you will be argued against but it is doubtful you will be shot down in the same ways as you are in a paper.

Marketing: Lets face it, not many people really read papers. Many are virtually unread. Getting a paper published can do little more than another line to the CV. Hardly the kind of thing that builds your reputation. And another thing we must face, researchers live in several marketplaces. We like to think of ourselves as living in pure (ivory towers of) research but in reality we are always in need of funding, collaboration and access. We are selling ourselves – it may not be pretty but it is difficult to deny.

Shorts: Blogging is amazing for pushing out small ideas. The stuff that you think you may eventually write about – if you ever get the time – but probably never will. An insightful blogpost is more useful to you and to the world than the half written notes in a forgotten corner of your harddrive.

Explaining yourself: As a newbie PhD student one of my professors always said that I should be able to explain the relevance of my research within 60 seconds, or the amount of time it took for a short elevator ride. The point being that most people are not interested and to be able to explain the relevance of what you do is vital. Blogging can help you practice and hone these skills.

Feedback: Too much academic feedback is stuck in the formalia. Making the writing fit the journal or community requirements. When you blog the people who do comment or argue with you demand that you stick to the point rather than the format. It can be brutal but it’s always valuable.

Community: As a researcher you become a nerd. And not in the (now) popular way. You are dealing with some really obscure shit. Getting out there and talking increases the chances of other nerds finding you and accepting you. This is important because you can never have too many friends.

Competitive edge: Blogging alone will not make you into a successful academic. But it will provide you with a competitive edge. Your work will be more widely known. Maybe even more widely read. Whatever happens no researcher loses on not being heard of.

Serendipity: Researchers became researchers because they love research. Its not a highly social skill set. We tend to stick around in libraries, labs or departments. Seriously simply by being online we increase the chances of happy occurrences that may improve our contacts, lives and research. Sure this is a very optimistic worldview but hoping for serendipity sure beats the alternative.

Birth of a genre

A genre is a category or grouping of similar types of cultural phenomena. But at what point does something stop being a mutation of an existing group and evolve (or is it more of a revolution?) into a sub-genre or new-genre? According to Wikipedia the process is always ongoing – almost like glacier-like processes:

Genres are formed by conventions that change over time as new genres are invented and the use of old ones are discontinued. Often, works fit into multiple genres by way of borrowing and recombining these conventions.

But yesterday I came across what was – for me – an explosive birth of a new genre in the form of  Dramatic readings from the iTunes EULA by Richard Dreyfuss on Cnet. Cnet explains why they created this exciting new artform

This Friday’s Reporters’ Roundtable is on a topic that vexes us all: why are end user license agreements and terms of service so long and convoluted? To get ourselves in the mood for this show, we asked CNET fan (and Academy Award winner) Richard Dreyfuss if he’d help us out by doing a dramatic read of the Apple EULA. He said yes.

Sure, it was meant as a joke. But listen to Dreyfuss readings and you realize that he fills a valuable need, fills a void in litterature and drama, and also a gap in the market.

As part of my research I have written about licensing and EULAs and very often felt my head becoming numb through attempting to battle through the awful prose that make up these “agreements”. Imagine the great service to the world if great readers followed the Drefuss example and provided this amazing service to lawyers, law students, activists and the general public.

Dreyfuss is a pioneer but I am waiting for a world where Stephen Fry reads the GPLv3, Patrick Stewart reads excerpts from the Creative Commons legal code and Seth MacFarlane (the voice behind Peter in Family Guy) reads the classic Microsoft Windows XP Professional End-User License Agreement.