Has Facebook peaked?

All things come to an end. Those who do not believe this probably just have very short memories or lack history skills. There have been big social network sites prior to and parallel to Facebook.

The problem of the Internet is contained in its greatest strength engineers rather than ordinary people. The problem with the Internet law is that we believe contracts trump rights. Put these two things together and we have the area where social networking sites work and play.

And Facebook has crushed opposition. Facebook has grown despite its lack of care of users interests (If you are not paying for it, you’re not the customer; you’re the product being sold.). Oddly enough Facebook has managed to grown without much legal obstruction from states attempting to enforce privacy regulation (or other areas). Facebook has survived earlier attempts from users to quit. While the law is slowly (criminal neglect slow) beginning to look at what’s happening on social network sites I dont think it will be the law that has any real effect here.

But allow me to be a prophet of doom: The biggest threats to Facebook are size and apathy. Facebook is big and it is its size that will be its downfall. Even if users seem to be content with services offered I do think people are more bored with the standardized approach to social networking that Facebook offers.

But I do not expect an exodus. Nobody should expect this. What we see is not quitting out of indignation but rather out of apathy. We will keep our accounts but update them less often – or even worse connect our accounts to other services (like blog updates 🙂 and the updates will be irrelevant.

What to expect? Not much really. The same as with any other market where the customers are bored and under stimulated. The moment an alternative pops up the customers will flock to it in droves. Media will rave about this new cool cool thing. The giant will be weakened and then the law, the competitors, the investors and the general crazies will attack from all quarters.

Facebook will try to become the new MySpace: wounded but surviving as a niche product. And here it will struggle to survive since it will be a niche product without a niche. A generalist in a world of specialists.

 

Facebook as censor

When I read that Facebook was censoring updates that include a rivals name – I was skeptical. Surely they wouldnt be so stupid? But then I tried it myself.  I logged into Facebook and wrote a status update: “Is it true that FB is censoring power.com” and pressed enter.

According to a blog post in the New York Times in 2008

Power.com, a Web start-up from Brazil with some prominent backers, aims to become the portal through which people access their online social lives. It’s up against no less than the world’s biggest Internet companies.

Facebook may be the biggest player in town but there are areas in the world where alternatives exist. Of course Facebook as a company has no obligation to play nice with others but let me quote Stan Lee: With great power comes great responsibility. If they do this then what is to stop Facebook from deleting people or other organizations?

Parents not liable for childrens cyberbullying

Techdirt wrote about a cyberbullying case last year where a group of students in New York created a private Facebook group which was used to make fun of another student. This student filed suit against Facebook and the parents of the other bullying students. Techdirt writes that “the judge has now dismissed both claims, noting that while the Facebook comments were “puerile attempts by adolescents to outdo each other,” and while they displayed “an utter lack of taste and propriety, they do not constitute statements of fact,” even though they made some factually false assertions.”

(via ABA Journal) In a written opinion (PDF) provided by the New York Law Journal state supreme court judge in Nassau County granted a defense summary judgment motion, explaining that the statements at issue were not grounded in fact. The judge stated that:

A reasonable reader, given the overall context of the posts, simply would not believe that the Plaintiff contracted AIDS by having sex with a horse or a baboon or that she contracted AIDS from a male prostitute who also gave her crabs and syphilis, or that having contracted sexually transmitted diseases in such manner she morphed into the devil. Taken together, the statements can only be read as puerile attempts by adolescents to outdo each other.

While the posts display an utter lack of taste and propriety, they do not constitute statements of fact. An ordinary reader would not take them literally to conclude
that any of these teenagers are having sex with wild or domestic animals or with male prostitutes dressed as firemen. The entire context and tone of the posts constitute evidence of adolescent insecurities and indulgences, and a vulgar attempt at humor. What they do not contain are statements of fact.

Fame at last!

In December 2009 I wrote a positive text in my Swedish blog about the Norska ForbrukerrĂĄdet (Norwegian Consumer Council) and their decision to write a report and demand answers from the Norwegian Data Protection Authority on the role of social networking sites in relation to personal integrity. I ended the post with the words:

Detta är ett härligt exempel på socialt patos från en nationell aktör i en globaliserad nätbaserad värld.

Translated: This is a wonderful example of social pathos from a national actor in a globalized network-based world. Today I received an email from the Norska ForbrukerrĂĄdet. Partly they wanted to inform me that there report has been sent in:

Facebook operates in a virtually lawless sphere as far as data protection and terms of use are concerned. The terms and conditions are not made available and are subject to frequent changes by the company. The Consumer Council of Norway is therefore asking the Data Inspectorate to clarify what Facebook and other social networking sites can and cannot do under the law.

The complaint against Facebook/Zynga is here (in Norwegian) and their readable report on integrity & sociala medier is here (in English).

On a more personal note the mail contained some really cool news. The Consumer Council has taken the closing words from my original post and put them on a t-shirt! This must be my best quote ever.

Boyd's rant on Facebook integrity

I should have posted this last week but things happened. Anyway Danah Boyd’s Facebook and “radical transparency” (a rant) is an excellent contribution to the Facebook integrity discussion. In particular I like…

What pisses me off the most are the numbers of people who feel trapped. Not because they don’t have another choice. (Technically, they do.) But because they feel like they don’t. They have invested time, energy, resources, into building Facebook what it is. They don’t trust the service, are concerned about it, and are just hoping the problems will go away. It pains me how many people are living like ostriches. If we don’t look, it doesn’t exist, right?? This isn’t good for society. Forcing people into being exposed isn’t good for society. Outting people isn’t good for society, turning people into mini-celebrities isn’t good for society. It isn’t good for individuals either. The psychological harm can be great. Just think of how many “heros” have killed themselves following the high levels of publicity they received.

Sounds familiar… the end of privacy as norm

Mark Zuckerberg the the 25 year old founder and chief executive of Facebook says that privacy is no longer a social norm (eweekeurope):

…that people no longer have an expectation of privacy thanks to increasing uptake of social networking. Speaking at the Crunchie Awards in San Francisco this weekend, the 25 year-old web entrepreneur said: “People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people.”

“A lot of companies would be trapped by the conventions and their legacies of what they’ve built,” he said. “Doing a privacy change for 350 million users is not the kind of thing that a lot of companies would do.

“But we viewed that as a really important thing, to always keep a beginner’s mind and what would we do if we were starting the company now and we decided that these would be the social norms now and we just went for it.”

I would be a lot more impressed if someone who was a tad older than 25 and didnt have such a large stake in the commodification and commercialization of information decided what was a social norm. But the whole thing is also very familiar of the old quote (1999!!!) from Scott McNealy the CEO of Sun Microsystems (Wired)

You have zero privacy anyway… Get over it.

Cyberbullying on Facebook

It was obviously just a matter of time before it would happen. The only question is what took it so long. The Guardian reports that a teenager was jailed for bullying on Facebook:

A teenager who posted death threats on Facebook has become the first person in Britain to be jailed for bullying on a social networking site.

Keeley Houghton, 18, of Malvern, Worcestershire, has been sentenced to three months in a young offenders’ institution after she posted a message saying that she would kill Emily Moore. She pleaded guilty to harassment.

Facebook made me do it…

A man has been convicted for murdering his wife after she changed her Facebook marital status from “Married to Single” (BBC). Technollama argues that Facebook needs to come with a better disclaimer and suggests:

“This website can cause long-term damage to your relationship; put you in contact with people you would rather forget; destroy the idealised memories of that person you used to have a crush on in high-school; follow the daily happenings of the terminally inane and self-absorbed; and it may eventually cause death.”

Personally I think the disclaimer is too short and facebook should warn against all kinds of social interaction and not only the idealised re-unions online.

Mental Popcorn

In my last post I wrote

Big numbers are of no practical use. They are mental popcorn, in the end unfulfilling.

Unfortunately I kind of like popcorn, especially when it comes in big packages. So naturally when I read Nicholas Carr’s blog about the amount of images on Facebook I realised that this mental popcorn was too good not to share. So dig in.

Facebook has announced that it now stores 10 billion photographs uploaded by its members (as noted by Data Center Knowledge). Moreover, since it stores each photo in four different sizes, it actually has 40 billion image files in its system. More than 15 billion photos are viewed at the site everyday, and at times of peak demand 300,000 images are viewed every second.

That is a seriously big bucket of popcorn…